Pennsylvania Ombudsman

  • The PA DOH’s complaint Hot Line is 1-800-254-5164

  • The telephone number of the Ombudsman Program is located with the local Area Agency on Aging (AAA) 1-717-783-8975.

  • Delaware: Delaware County Office of Services for the Aging (COSA) 206 Eddystone Avenue, 2nd Floor Eddystone, PA 19022-1594 (610) 490-1300 / (800) 416-4504

  • Philadelphia: Philadelphia County AAA 642 North Broad Street Philadelphia, PA 19130 Tel: 215-765-9000

  • Bucks: Bucks County AAA 30 East Oakland Avenue Doylestown, PA 18901 (215) 348-0510

  • Berks: Berks County Office of Aging County Services Center 633 Court Street, 8th Floor Reading, PA 19601-4303 (610) 478-6500

  • Montgomery: Montgomery County Aging & Adult Services Human Services Center 1430 DeKalb Street, P.O. Box 311 Norristown, PA 19404-0311 (610) 278-3601

  • Lancaster: Lancaster County Office of Aging 150 North Queen Street Suite 301 Lancaster, PA 17603 (717) 299-7979 / (800) 801-3070

  • Chester: Department of Aging Services 601 Westtown Road, Suite 320 P.O. Box 2747 West Chester, PA 19380-0990 (610) 344-6350 / (800) 692-1100

  • Erie: Greater Erie Community Action Committee 18 West Ninth Street Erie, PA 16501 (814) 459-4581 / (800) 769-2436