On Call Services

On-Call Service Instructions

1. Please remember, after 5:00 PM on weekdays and all weekends, you are connected to the on call-employee that can be reached at 484-497-5230.

2. State your name, phone number, and primary coordinator. Give a brief description of the problem to the operator. The operator will ask you to spell your name!

3. The answering service will contact the on-call

4. The on-call admin will return your call as soon as possible. It may take time, but if you do not hear from the admin within 30 minutes, call the answering service again.

5. If the on-call operator does not pick up, please leave a voice mail and your voicemail will be automatic.